They’re often operated by third parties, so we can’t let you know when their prices change. If you’re making a service call, you should check the prices with the provider. The total cost of the call will be the access charge, plus the provider’s service charge. Then there’s the service charge, which is decided by the organisation you’re calling – so they have to make you aware of the charge. There’s the access charge, which is what we charge you, per minute, for connecting the call. When you’re making a service call to 08, 09 and 118 numbers, the charge is split into two parts. It can be helpful for teachers and parents too. The Phone-paid Services Authority runs PhoneBrain, a child-friendly version of their main site to help kids understand premium rate services. You can also find useful videos on the Phone-paid Services Authority YouTube channel.Ĭhildren and premium rates Collapsed link Need more information about premium rate numbers? The Phone-paid Services Authority can help, as they’re the regulator for UK premium rate services. Premium rate service regulation Collapsed link If you’re still being charged for unwanted premium messages or want to query charges, it’s best to contact the provider directly. Within 24 hours, you’ll get a free text confirming that the subscription has been stopped. This might be different to the number used to send you the message. The most common way to unsubscribe is to text STOP or STOP ALL to the number given in the premium message. Here are a few steps you can take to unsubscribe or query charges: They’ll automatically send a welcome text when you sign up, explaining how to cancel. Some premium rate services run as a subscription. Premium text subscriptions Collapsed link

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